Payments & Shipping

PAYMENT POLICY

GREECE

The payment of the order is made exclusively in the following ways:

1. CASH ON DELIVERY

The customer pays in cash the corresponding value of their order to the authorized employee of the collaborating company Greek Post Office (ELTA), upon delivery of the order, to the shipping location indicated by the customer. The cost of the service cash on delivery amounts to 3 euros and it is possible to pay by cash on delivery only for orders that do not exceed 500 euros.

2. CREDIT/DEBIT CARD

Transactions are carried out in an encrypted environment with a secure way through a special service of the cooperating bank. The cards that can be used are Visa, MasterCard, and Maestro.
The card is charged after a check of validity and available balance.

3. PAYPAL

Transactions are carried out in PayPal’s safe and encrypted environment.

4. BANK DEPOSIT

The customer has the possibility to pay by depositing into the Company’s account, with justification of the order number and the customer’s name, in the account indicated during the payment (checkout).

Payments must be addressed to the following bank account:
Account owner: KORAKIANITI AIKATERINI SPYRIDOULA

Bank Name: Piraeus Bank
IBAN: GR27 0171 5820 0065 8216 7431 250
SWIFTCODE: PIRBGRAA

REST OF THE WORLD

The payment of the order is made exclusively in the following ways:

1. CREDIT/DEBIT CARD

Transactions are carried out in an encrypted environment with a secure way through a special service of the cooperating bank. The cards that can be used are Visa, MasterCard, and Maestro.
The card is charged after a check of validity and available balance.

2. PAYPAL

Transactions are carried out in PayPal’s safe and encrypted environment

3. BANK DEPOSIT

The customer has the possibility to pay by depositing into the Company’s account, with justification of the order number and the customer’s name, in the account indicated during the payment (checkout).

Payments must be addressed to the following bank account:
Account owner: KORAKIANITI AIKATERINI SPYRIDOULA

Bank Name: Piraeus Bank
IBAN: GR27 0171 5820 0065 8216 7431 250
SWIFTCODE: PIRBGRAA

SHIPPING POLICY

The Company delivers its products throughout the world through Hellenic Post (ΕΛΤΑ). The cooperating company will deliver the order to the shipping address where the customer has submitted when completing the order form or to the address where the customer has previously informed the Company. The company bears no responsibility in the event that the customer has entered incorrect shipping information and must inform the Company as soon as possible.

Especially for orders delivered in Greece the BOX NOW shipping method is also available.

SHIPPING COST

1. GREECE

The shipping costs per order are 3.5 euros.

2. EUROPE

The shipping costs per order are 22 euros.

3. REST OF THE WORLD

The shipping costs per order are 40 euros.

DELIVERY TIME

The delivery time of the products is specified in the order depending on the availability of the products and their shipping location, which is confirmed by the acceptance of the order by the Company.

1. GREECE

The delivery time is 3 working days for areas within Attica or any other city in Greece, while in islands and hard-to-reach areas the delivery time is up to 7 working days.

2. EUROPE & REST OF THE WORLD

The delivery time of the products is specified in the order depending on the availability of the products and their shipping location, which is confirmed by the acceptance of the order by the Company.

3. FURTHER DETAILS

For bulk orders or for special orders or orders tailored to the customer’s requirements, the above delivery times do not apply since the delivery time is agreed on a case-by-case basis with the customer in writing (e-mail).
Also, orders entered into our system on holidays will be executed on the next working day after the holiday.
The Company is not responsible for delays in the execution of the order, which cannot reasonably be attributed to the fault of the Company or are due to reasons of force majeure (strikes, bad weather conditions, etc.) but needs to inform the customer accordingly in each such case.